Plan your visit (school/group)

HOW TO BOOK A VISIT

Phone 081.7352.220-222-258-259 from Monday to Friday 8.30 am -5 pm, sending schedule “Contact Request”  via fax 081.7352.224

MORE INFO

- Guided tours, insights and didactic activities are organized for groups of up to 25 people and are previously scheduled.

- Reservation is free but mandatory. In the absence of a confirmed reservation, the visit can not be guaranteed.

- Reservation will be validated only after the Contact Center has received, signed and stamped the acceptance form with the required services, sent to the school upon booking together with the payment commitment or the copy of the money transfer made.

- Confirmation form must be sent to our operators at least 7 days before the agreed date of the visit. In case of a delay for the money transfer you will not be guaranteed to accept the reservation.

- Payment of the required services must take place at least 7 days before the scheduled visit date.

- In case the school wishes to receive an electronic invoice, it must make a request at the booking stage and indicate the unique code and the IGC.

- Invited groups are invited to go to the ticket office in advance of the start time of the visit by submitting the booking form at the same time. In the event of a delay, the management of the Science Center will not be able to guarantee the visit while still using it, where possible, to allow it.

- From  March 1st to May 31st, a guided tour is compulsory.

- In order to allow the best possible reception for those with disabilities, it is advisable to signal their presence at the time of booking.

- Laboratory booking must be made at least 15 days before the date of the visit, it is advisable to advance to the laboratory reservation request for at least 30 days.

- Conclusions can be made for business cycles by calling the School Office at 081.7352.255

In order to check Planetarium rules go to the dedicated site.

DISCOUNTS AND BOOKING CHANGES
In case of impossibility to make the booked visit, the cancellation must be sent by fax to 081.7352224 or by mail at contact@cittadellascienza.it, by sending the form received at the time of booking with the letter CANCELED at least 7 days before the date scheduled for the visit.

PENALTIES
In the absence of cancellation within 7 days, Fondazione Idis-Città della Scienza  reserves the right to issue, at the school’s address, as a penalty, a compensatory bill for the cost of guided tours and / or workshops booked.

HOW TO PAY

- Ticket office at Città della Scienza

- bank* to Fondazione Idis-Città della ScienzaBanca di Credito Cooperativo di Napoli IBAN code IT93P0711003400000000004398

- send fax to 081.7352.224 or by mail  contact@cittadellascienza.it copy of the payment.

We remember that the payment of the ticket only guarantees the entrance to the exhibition areas of the Science Centre. All activities proposed by Città della Scienza (guided tours, workshops, Bug’s House, conferences and meetings, etc.) are free and available by booking and accessible by appointment if necessary and in any case on the basis of availability of seats.

Città della Scienza